System Management and Firmware

Understanding the 3G Shutdown and Upgrading Your photoSentinel Equipment

As technology progresses, older systems often become obsolete.

Canon M50 Mark II Configuration and Lens Options

The Canon M50 Mark II is a good entry-level mirrorless camera for long term time-lapse.

Sony Camera Operation

You can capture stunning time-lapse sequences using a Sony camera with your photoSentinel P3 controller.

How to Use the Pro/Mini in Offline Mode

The photoSentinel Pro and Mini systems can be configured to capture photos without uploading to the server.

Scheduled Maintenance

photoSentinel has processes in place to ensure customer data and photos are secure.

Canon L Cable Pack Camera Mounting

The Canon L Cable Pack includes an additional rubber spacer and a longer mounting bolt.

How to Set Up a SIM Card Record and Add it to a Gallery

SIM card details can be recorded in the Control Hub to help with record keeping and identifying what SIM cards are being used in which units.

Controller Change of Ownership

When a controller is sold/given\* to a new owner, there are several requirements that need to be provided to make the backend changes allowing for use of the unit and access to the control hub for the new owner.

Using Photo File Handling Settings

Photo File Handling allows for controlling what file types are uploaded to the gallery, and saved to the external storage device, as well as options for automatically removing files from the SD card or SSD when free s...

Site Visit Troubleshooting Guide

When an issue is not resolved remotely, a site visit may be required to troubleshoot the issue further.

How to Associate/Disassociate a Controller and Installation

At any time in Control Hub, you can set a controller to be associated with or disassociated from a specific photo installation.

Replacing a Faulty Controller Mid-Project

You can swap out a faulty controller for a spare controller by using the Replacement Controller feature, which will allow you to change controllers without losing the installation details, photos and settings.

Using Remote Camera Control

Camera settings including ISO, white balance, exposure compensation, file type and and many others can be changed.

How To Conclude an Installation

Complete the following steps to finish capturing photos and conclude an installation:

Firmware Version Changelog – Mach II

Please see the release notes for the photoSentinel Mach II unit firmware versions below.

Low Power Mode (Mach II)

Low Power Mode (LPM) allows you to do more energy efficient shooting, by powering on only part of the Mach II controller each time a photo is triggered.

Low Power Mode

Low Power Mode (LPM) allows you to do more energy-efficient shooting, by powering on only part of the controller each time a photo is triggered.

How to verify that End of Day (EoD) uploads are functioning

This guide will show you how to verify End of Day (EoD) uploads are functioning for the photoSentinel Mach II on Mach II firmware.

Scheduling – Setup and Features

With the release of Tempo comes an updated Capture Config page with a new and powerful tool: Scheduling.

Update the Firmware on a photoSentinel Controller

Step-by-step guide for updating the firmware on a photoSentinel Mach II or Tempo controller via the Control Hub, including the prerequisites, data, voltage, and time requirements.

Firmware Version Changelog – APEX

APEX firmware version 1.0.0 uses Mach II firmware 4.6.0 as its base.

How to Upgrade a Mach II to APEX Firmware

This article will guide you through the process to upgrade your Mach II controller to run APEX firmware.

How to Create an Installation

This knowledge base article will show you how to create an installation that will allow you to begin using your hardware.