How to choose which notifications you get
Set your delivery methods and turn categories, or individual cameras, on and off.
You decide how Sentinel OS reaches you and what it notifies you about. Notification settings let you set your delivery methods, switch whole categories on or off, and even mute a single camera. This guide shows you how.
Before you start
- Open Notification settings from the gear icon on the Notifications page.
- Your changes save as you make them, so there is no separate save step.
Set your delivery method
Under Notification delivery method, turn each method on or off:
- In-app — notifications in Sentinel OS. On by default.
- Email — notifications to your email. On by default. If your email isn't verified, a warning appears.
Note: SMS and push delivery are coming soon. Their toggles may appear but aren't active yet.
Turn categories on or off
Under Notification categories, switch each category on or off:
- Projects — project milestones and member activity.
- Equipment — camera health and storage.
- Platform — billing, security, and announcements.
Mute a single camera
When Equipment is on, you can expand it to a per-camera list and turn notifications off for individual cameras, which is useful for a camera you already know is down for maintenance.
Done
You will now be notified only about what you chose, through the methods you chose.
Good to know
- Changes save automatically as you toggle them.
- Turning off a category stops all of its notifications; muting a single camera is more precise when you only want to silence one device.
- Critical account alerts such as a failed payment are important enough that they reach you regardless of category settings.
Common questions
Can I get notifications by SMS or push? Not yet. Those delivery methods are coming soon; in-app and email are available now.
I changed a setting on my phone and it didn't stick. Why? Manage your notification preferences on the web app for now. The mobile preferences screen isn't wired to save yet.
Why am I still getting a payment alert I turned off? Critical account alerts are always delivered because they need your attention.