Alerts

Alert: External Drive Issues

The system is encountering a problem with the external drive. Review the steps in this article to address this issue.

Alert: External Drive is Full

The system is unable to save photos to the external drive as it reported full in the most recent status update on the feed's Diagnostics tab.

Alert: Total Photo Uploads Approaching Limit

Your Total Photo Uploads data will reach its allocated limit soon if no action is taken.

Alerts System

How equipment alerts work in Buildcam — where they appear, what the severities mean, and how to choose which notifications you receive.

Alert: Controller Not Connecting

The photoSentinel unit is not connecting to the servers. The camera may still be taking photos according to its configuration.

Alert: Camera Failed to Capture Photos

The camera in the photoSentinel unit can’t take or save a photo, because of an issue in the SD/CF card, or camera.

Alert: Camera Clock Issues

Free space is decreasing but there are no new files OR the photoSentinel unit is saving photos with an incorrect timestamp.

Alert: General Camera Issue

Troubleshooting steps for a general camera issue, flagged by camera or focus-related event codes.

Alert: Below Voltage Threshold

The battery voltage has dropped below the configured warning threshold.

Alert: Low SD Card Space

The free space on the SD card has dropped below 64MB, and the system will stop taking photos if no action is taken.

Alert: Photo Management Issue

The system is likely still capturing photos but is unable to complete a photo handling process.

Alert: Photos Failed to Send

The photoSentinel unit is not successfully completing an upload due a file read or file transfer error.

Alert: Repeated Controller Resets

The photoSentinel unit is recovering from unexpected resets

Alert: No Config Schedule Running Next 7 Days

This alert will only occur on the photoSentinel Tempo. This alert is generated when the controller determines that no schedule has been configured for the next 7 days. It is designed to bring to your attention a contr...

Alert: SD Card Deletion Issues

The photoSentinel unit is not deleting photos from the SD card as expected.

Alert: SD Card Issues

The SD/CF card is failing to save photos

Alert: Unstable Connection

The photoSentinel unit is having intermittent connection drops from the network and can’t successfully complete an upload.

Configure Alert for AC Power Disconnected

By default, your feed will generate an alert when the battery voltage level drops below the threshold of 7600 mV (7.6 volts).